Technology is great when it works; when it doesn’t work, it can cause a lot of frustration. We’d love to help you get what you want from the UEnd website.
If you’re having problems using our site, please contact us at firstname.lastname@example.org. We usually respond to support requests within 24 hours.
You can also reach us, during regular business hours, at our toll-free support line at 1.866.629.0516.
When you contact us, please provide us with the following information:
- What Operating System are you using? (eg. Windows XP/Mac OS 10.5.2/Ubuntu/etc)
- What internet browser are you using? (eg. firefox 3.0.3, internet explorer 6.0, Safari 3.1.2)
- What anti-virus or adblocking software are you using?
- What is the URL or address of the page that you received an error message on?
- What were you trying to do when you encountered the error?
(eg. I was trying to pledge to someone and I was sent to a join page)
- What was the error message? (most helpful if you can copy and paste the message here)